Contact InjusticeGods
Have a question? Need help with an order? Join our Telegram or discount below.
Frequently Asked Questions
Quick answers to common contact questions
- How do I check my order status?
- Check your email for the order confirmation — it includes a tracking link. You can also reply to that email or use the Shop Order Support form above with your order number.
- My redemption code says "Invalid" — what do I do?
- First, double-check for typos (0 vs O, 1 vs I). Codes are case-sensitive. If it still fails, contact Shop Support immediately with your order number and a screenshot of the error. We'll verify and reissue if needed.
- Can I request a guide for a specific character?
- Absolutely! Use the Guide Requests form. Tell us the character, what you're struggling with (gear, MP, raid, challenge), and your roster level. We prioritize requests with the most community votes.
- Do you accept guest guides or contributions?
- Yes! We welcome community contributions. Use the Guide Requests form and select "Content Contribution" in the subject. We pay competitive rates for accepted guides and credit all authors.
- Is there a phone number I can call?
- We don't offer phone support — our team is distributed globally and email/ticket support lets us provide detailed, documented responses with screenshots and links. All categories above use our ticketing system.